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An Ongoing Special Report on the Impact of
The Tragic Events of September 11, 2001
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   Home         From Our Archives         Industry Resources         Travel Updates         Hotels/CVBs Update       
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  • Tourism generates more than $3.5 trillion worldwide
  • 18 million Americans are employed in travel and tourism-related jobs
  • One out of every 10 people is employed in travel & tourism
  • T&T generated $99.5 billion in revenue for federal, state and local governments in 2000
  • State of the Industry after September 11:

  • Airlines: experienced $2.1B in losses and more than 130,000 layoffs
  • Employment: domestically, 10percent drop in demand; Globally, 30percent drop in demand
  • Hotels: $2B lost in room revenue
  • Meeting & Convention Industry: Up to $1B lost
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    This Just In
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    New Business-Travel Survey: Most Concerns Unchanged Since November

    A national business-travel intentions survey conducted by Yesawich, Pepperdine & Brown suggests that "predispositions of business travelers remain unchanged since November." According to the survey, 18 percent of business travelers still say their future...
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    Corporations Eyeing More Travel Cost Cutting for 2002

    According to a survey of more than 220 travel managers conducted by the National Business Travel Association this month, 74 percent of the U.S. companies surveyed are continuing to seek out new travel cost-cutting measures for 2002. And the bad news...
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    TIA: Winter Travel Down More Than 8 Percent

    According to the most recent figures released by the Travel Industry Association of America, travel will decrease 8.4 percent for the remainder of December and into January and February. TIA’s Winter 2001-2002 Travelometer reports that Americans are...
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    Another September 11 Victim: The Caribbean

    With safety and security on the minds of the flying public after the September 11 terrorist attacks and the American Airlines crash, the normally resilient Caribbean tourism industry is suffering. Occupancy and average rates are well below expectations....
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    Boeing Survey Shows Optimism for Air Travel

    Perhaps not surprisingly, unlike the survey conducted by TBR (see article below), results from a September-to-October air traveler survey conducted by Boeing/Wirthlin Worldwide found air travelers feeling optimistic about taking to the skies: 91 percent...
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    Survey Finds Travel Rebound Will Be Slow

    The travel business rebound will be slow, according to a Travel Business Roundtable survey conducted by Penn, Schoen, Berland and Associates and Burson-Marsteller on October 2 and 3. The survey has a sample size of 800 respondents (margin-of-error +/-...
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    Airlines Offer More Deals

    Similar to hotels, airlines—perhaps the hardest-hit of all the travel-related industries—are being negotiable these days. "The attacks truly had a precipitous impact on air travel through October 11," said David Castelvetter, spokesman for US Airways....
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    American Express Poll Says Majority of Companies are Traveling

    According to a recent American Express poll of more than 100 corporate clients, the majority of companies have not changed their corporate travel policy in response to the September 11 terrorist attacks. Sixty-five percent of the 113 travel managers...
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    Delta Giving Away Tix to NYC

    Delta Air Lines, named the official airline of NYC & Company Convention & Visitors Bureau, is providing 10,000 free inbound tickets to New York City to help stimulate the tourism industry. "Delta Loves NYC" is the nationwide giveaway that will bring...
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    Airlines Hard Hit

    Getting back to normal may be most difficult for the airlines, which were so drastically impacted by the attacks that upwards of 100,000 layoffs have since occurred. But, with the exception of Ronald Reagan Washington National Airport, which had opened...
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    ATA Outlines Airline Security Plan

    In an Oct. 2 address to the Travel Industry Association of America (TIA) Marketing Outlook Forum, in Atlanta, Carol B. Hallett, president and CEO of the Air Transport Association of America, reminded attendees that in 1996 the ATA had presented a comprehensive...
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    Worldwide Travel Caution Issued

    On October 7, the U.S. Department of State issued a worldwide caution due to "strong anti-American sentiment and retaliatory actions against U.S. citizens and interests throughout the world by terrorists and those who are sympathetic to or otherwise...
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    Latest NBTA Survey's Recovery Predictions

    The National Business Travel Association’s (www.nbta.org) latest survey, released October 1, found that 70 percent of the more than 200 corporate travel managers surveyed anticipate a recovery in business travel within three to six months. Only 12 percent...
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    Domestic Travel Coming Back to Hawaii

    According to the Hawaii Visitors and Convention Bureau, booking activities for domestic travelers have picked up and many who initially cancelled trips have rebooked for later dates. Visitor statistics released by the Hawaii State Department of Business,...
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    New FAA Guidelines in Effect

    According to the Federal Aviation Administration, new airline security measures have been put into effect in the wake of last week's tragedy. *Only ticketed passengers will be allowed beyond an airport's security checkpoint. Those holding electronic tickets should contact the airline to determine the needed ticket documentation, such as tickets, boarding passes, or reservation confirmation. All passengers should bring government-issued photo identification. Provisions will be made for parents...
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    Sponsored by:

    Safety And Security While Traveling

    AT ALL TIMES:
    -Vary eating places.
    -Alternate shopping locations.
    -Do not establish any sort of patterns.
    -Avoid very crowded areas.
    -Refuse the first taxi offered.
    -Be very alert exiting bars, restaurants, etc.
    -Know how to use local phones and carry "telephone change" or phone card.
    -Know emergency numbers for police, ambulance, and hospital.
    -Know location of U.S. Embassy and other safe locations.

    BOMB INCIDENTS:
    -Be suspicious of objects found around hotel, office, or auto.
    -Have mail and packages delivered or picked up through official mail system, not at hotel or office.
    -Check mail and packages for:
    Unusual odors or too much wrapping
    Bulges, bumps or odd shapes
    No or an unfamiliar return address
    Incorrect spelling or poor typing
    Items marked "personal" or with excessive postage
    Protruding wires or strings
    Unusually light or heavy packages
    -Isolate suspected items. Do not immerse in water. Doing so may cause an explosion.
    -Clear the area immediately.
    -Notify the authorities and your superiors.

    AT THE AIRPORT:
    -Use Concealed Bags Tags.
    -Spend as little time as possible in airports:
    -Pass through security checks quickly. Do not remain in the vicinity of security checks points, ticket counters, or immigration.
    -Once past security, take a seat that affords a good view of the area.
    -Avoid baggage locker areas.

    AT HOTELS:
    -Do not give room number to strangers.
    -Choose an inside hotel room.
    -Change rooms and/or hotels in high threat areas.
    -Sleep away from street side (windows).
    -Leave lights on when out of room.
    -Pull curtains. Jam doors.
    -Arrange knock signals-so signal, no open.
    -Answer telephone "hello". Do not use name, position, or tank.
    -Look before you exit room or hotel.
    -Vary use of stairs and elevators. Get on and off at various floors.
    -Vary routes into and out of the hotel.
    -If confronted, have a plan of action ready.
    -Keep your room key with you.

    TRAVEL BY CAR:
    -Have a clear view of approaches to your home or hotel.
    -Alternate parking spaces. If possible drive different automobiles.
    -Lock car when unattended.
    -Look for tampering. Look inside and under the vehicle.
    -Keep gas tank at least half-full.
    -Alter routes and avoid choke points.
    -Plan "escape" routes as you drive. Watch mopeds/cycles.
    -Use high speed routes more than others.
    -Know locations of safe haven.
    -Do not pick up hitchhikers.
    -Drive with windows up and doors locked.

    Author unknown. Contributed by Barbara C. Sherr, conference and meetings coordinator, National Industries for the Blind

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